Return Policy

This website is owned and operated by 3QQUINN SDN. BHD.

We aim to deliver quality products and a pleasant shopping experience. If you're not satisfied with your purchase, please refer to the following return policy:

1. Return Eligibility

  • Returns must be requested within 7 days of receipt;
  • Items must be unused, unopened, and in original packaging;
  • Returns are accepted for damaged, defective, or wrongly delivered products.

2. Non-returnable Items

  • Items returned after 7 days;
  • Returns due to personal preference (e.g. color, taste);
  • Opened or used items unless defective.

3. How to Return

Contact our Customer Service at +60 11-1668 2580 with your order number and reason for return. We will respond within 3 working days.

4. Return Shipping

  • For quality issues or wrong items, return shipping is covered by us;
  • For non-quality-related returns, return shipping is the buyer's responsibility.